• Discontinue Service Application

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  • Format: (000) 000-0000.
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  • Same day disconnection service request

    Monday- Thursday before 2:00 pm 

    Friday 7:30-10:00 am

    Any request submitted after hours stated will be processed on the next business day

  • Please provide the City of Melissa with your new mailing address. This information will be used to mail your final bill and/or your deposit refund check.

    To make a request to discontinue service, you must provide a copy of your state- issued photo ID.

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  • For your convenience, we offer Electronic Funds Transfer (EFT), for your deposit refund if applicable. Please click here to set up EFT on your account.

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