Same day disconnection service request
Monday- Thursday before 2:00 pm
Friday 7:30-10:00 am
Any request submitted after hours stated will be processed on the next business day
Please provide the City of Melissa with your new mailing address. This information will be used to mail your final bill and/or your deposit refund check.
To make a request to discontinue service, you must provide a copy of your state- issued photo ID.
For your convenience, we offer Electronic Funds Transfer (EFT), for your deposit refund if applicable. Please click here to set up EFT on your account.